Conference Registration Frequently Asked Questions
1. Am I a BCLA Member?
To check your BCLA membership status, please e-mail email@example.com
2. Am I covered by an Institutional Membership?
BCLA offers two types of Institutional Membership: the Regular Institutional membership (costing $100 – $250 per year, depending on budget), and the two-person institutional membership (costing $190 – $340 per year). Ordinarily the Voting member for the membership is the person who uses the member pricing, but you may transfer the member pricing to another employee – please advise BCLA (firstname.lastname@example.org) if you are doing this.
A Regular Institutional membership allows your institution to send one person on a full registration at the member rate, OR two different people, each on a single-day registration at the member rate. If two different people are attending, they cannot share a full registration, and must purchase one Tuesday only registration, and one Wednesday only registration (they are not covered to attend on the same day at the member rate).
A Two-person Institutional membership allows your institution to send two people at the member rate on any day. For example, you could send person A on a full registration at the member rate, and then you could send person B on a Tuesday-only at the member rate, and person C on a Wednesday-only at the member rate. You are not able to share a full registration between person B and person C, and they can’t both attend on the same day.
Our institutional memberships do not cover more than two people at a time as our member surveys have indicated that our institutional members prefer a lower up-front / annual membership cost (associations where the membership covers all employees usually have membership costs far higher than our annual fee).
3. Am I covered by a BCLTA Membership?
If you are a Library Trustee in a BC Library, please complete your registration as a BCLTA Member.
4. Can multiple people share a registration?
No – due to insurance requirements and capacity limits, everyone who is attending needs to be registered under their own name for the day(s) they will be attending. Badges will be personalized and colour coded to indicate when it is valid. Please wear your badge the entire time; without it, you may be refused admittance to sessions and events.
5. How does our institution do a group registration?
This year we have two new options: one allows you to register multiple participants (up to 5 at a time). To use this option, you must know the membership status and session selections for each participant. You will also need their name (for their badge) and their e-mail address (for their session selections).
The other option, which can be used with individual or multiple registrations, allows an administrator to register on behalf of participants. Please use the “Send receipt to an administrative address” option if you wish to use this (this person will receive the address and all schedules, and the participant(s) will receive their own schedules). Again, the administrator will need the membership status and session selections for the participant(s).
If you prefer to have your participants register themselves, they can choose to be invoiced (Pay by cheque) and can forward the invoices to the appropriate department (BCLA can accept combined payments on one cheque), or BCLA can accept credit card payment by phone (registration must be completed online before we can take phone payments).
6. Can I transfer a registration to someone else?
Registrations are not transferable. If you wish to cancel your registration, please contact BCLA in writing (email@example.com) by March 18. There is a $50 handling fee for cancellations.
Please do not hesitate to contact us if you have other questions. firstname.lastname@example.org