2015 Creative Communities

2015 Creative Communities

BC Library Conference 2015

Thursday Sessions

We are pleased to share the sessions taking place on Thursday, May 21st, 2015. Registration is now closed.  For additional information, visit our Conference Pricing and Registration FAQ pages. To see all of the events and sessions happening on Thursday, download: Thursday Conference At a Glance

9:15 – 10:30 am

T1 – Trans* Inclusion – Building Parks and Recreation for All (Work)

Location: Westminster 2

Session Description: “The Transgender Tipping Point: America’s next civil rights frontier” headlined the June 2014 cover of Time Magazine. Learn how community and staff came together in Vancouver to examine barriers to participation for trans* and gender variant citizens and developed recommendations to improve inclusion and access through programming, human resources, signage, facility design, and partnerships. Stories and learning will be shared from recent experiences rolling out public trans* inclusive programming, removing gendered signage, and launching an awareness campaign in recreation facilities.

Speaker Bio(s): Kai Scott M.A. is a Social Scientist and Engagement Specialist trained in both qualitative and quantitative methods and educated in the field of International Political Economy and Development. His practice Dialectic Research Services works collaboratively with various Aboriginal groups, government agencies, and organizations in BC, Saskatchewan, Ontario, Alberta and Nunavut on major resource projects.

Paul Czene, Recreation Coordinator, Access & Volunteer Services with the Vancouver Board of Parks and Recreation.

T2 – Supporting Business Development Goals – Moving Toward a Course of Action in Public, Academic, and Private Libraries (Work)

Link to Presentation: Supporting Business Development Goals

Generously Sponsored By: Vancouver Public Library

Session Description: There are many opportunities for libraries to explore ways to support communities’ and organizations’ economic and business goals. Municipalities have goals for economic development. Universities have plans for commercialization. Companies have business development targets. But are we doing everything we can to support these important objectives? The possibilities go beyond reference and collections, but it can be difficult to know how to proceed. This session will be a facilitated discussion with attendees to explore practical courses of action to support the information needs of our economic communities.

Speaker Bio(s): Sarah Sutherland, Manager, Content and Partnerships, Canadian Legal Information Institute Sarah Sutherland is the manager of content and partnerships at CanLII, before that she worked in a variety of libraries, including those in a national full service law firm, the Province of Saskatchewan, the National Research Council, and the Law Society of Saskatchewan. She has collaborated in business development at a national law firm and implemented the local development of a national program for competitive technical intelligence for government research. She writes regularly on topics relating to libraries, technology, and legal information.
Alyssa Green, Manager, InfoAction, Vancouver Public Library Alyssa Green is the Manager of InfoAction, a Vancouver Public Library (VPL) fee-based research division. Experienced in business and legal research, Alyssa specializes in corporate and market research. Prior to VPL, she worked as the Manager of ResearchPlus, Calgary Public Library’s (CPL) fee-based division. Additionally, Alyssa worked as a Business Librarian at CPL and as a Health Care Researcher at the University of British Columbia’s Centre for Health Care Management.

T3 – Readers’ Advisory for the Rest of Us: Innovative Reading Recommendations for Diverse Communities (Activism)

Location: Elmbridge

Generously Sponsored By: Library Bound Inc.

Session Description: On behalf of the BCLA Readers’ Advisory Interest Group, this session advocates for a renewed emphasis on reading recommendations and presents innovative approaches offered at the Vancouver Public Library. While libraries are still known for books, our role as a trusted resource for reading recommendations faces intense competition from digital and physical retail. A wealth of recent survey data indicates that while the public rates the library highly as a valuable institution, we are not being recognized as a place to discover great reads. Of further concern is that the recommendation sources that dominate the market are limited in their ability to reach socially and economically excluded communities. Librarians can improve on services provided by social networks, media, booksellers and recommendation engines. We can synthesize an array of readers’ advisory tools to benefit a specific individual or respond to a local community need. We can neutralize commercial biases of booksellers; combine all engines to increase the power of their recommendations; and utilise our existing community connections to expand readers’ advisory to a much larger segment of our population. By using flexible and proactive techniques for connecting individuals and their communities to their next read, we can retain one of the core missions of the public library. The session concludes with an overview of alternative recommendation services recently launched by the Vancouver Public Library that reach reading communities left behind by big retail.

Speaker Bio(s): Caroline Crowe – Librarian, Vancouver Public Library: Caroline Crowe received an MLIS from the School of Library, Archival and Information Studies, UBC. She has been a librarian at the Vancouver Public Library since 2003 and is currently a member of BCLA’s Readers’ Advisory Interest Group. Her research interests include book history and print culture; leisure reading and immigrant communities; and new approaches to readers’ advisory. In 2014 Caroline helped launch a series of new services aimed to connect patrons to their next great read by using non-traditional mediums at the Vancouver Public Library.
Jorge Cardenas – Librarian, Vancouver Public Library: Jorge Cardenas is a community librarian at the Vancouver Public Library and has a background in literature, creative writing and translation. He rides his bike around the city to bring the library to the people. Tim McMillan – Librarian, Vancouver Public Library:
Tim McMillan graduated from UBC’s School of Library, Archival, and Information Studies in 2009 with an MAS and an MLIS. Since 2010 he has worked at the Vancouver Public Library first as an auxiliary reference librarian and later as an acting Branch Head. Tim currently works at the Central Library’s Information Services Department and is an active member of the BCLA Readers Advisory Interest Group. His research interests include marketing librarians’ professional skills and innovative readers’ advisory approaches.

T4 – American Sign Language / English Bilingual Family Storytime (Activism)

Location: Westminster 1

Generously Sponsored By: Vancouver Public Library

Session Description: Research reveals that children who are Deaf or Hard of Hearing (HOH) are more likely to struggle with reading than their age peers who can hear. Children in Deaf/HOH families may need alternate, multimodal routes to literacy in their early years, yet many librarians do not know how to best support them. This session explores a family storytime model designed in partnership with Family and Community Services and Provincial Deaf and Hard of Hearing Services at the Ministry of Children and Family Development. In this model — piloted at Vancouver Public Library and recently introduced at Burnaby Public Library — stories, songs and rhymes are simultaneously presented in ASL and English. The program is lead by a Deaf storyteller from Family and Community Services and a children’s librarian, along with two sign language interpreters. It celebrates linguistic and cultural diversity, and is inclusive of Deaf, Hard of Hearing and hearing families. This session will provide attendees with a compelling rationale for ASL/English storytimes, as well as practical how-tos for implementation in your own communities. We will include a demonstration with visual props, a slide show of actual programs, and handouts of sample program plans. Attendees will also have the opportunity to learn some ASL rhymes that can immediately be integrated into all kinds of storytime programs. The session will be presented in both English and American Sign Language.

Speaker Bio(s): Tess Prendergast is a children’s librarian at Vancouver Public Library Central Children’s Library. She has recently collaborated on several program models that respond to the early literacy needs of children with developmental differences in library settings. Tess is also completing her doctoral work in early literacy at the University of British Columbia.
Randi Robin is a children’s librarian at Burnaby Public Library, where she co-leads storytimes in ASL and English. Working in a linguistically diverse community, she has a keen interest in cross-cultural understanding, and is grateful to the Deaf parents who’ve shared their language with her.
Alayna Finley works as a family literacy specialist with Family Community Services Provincial Deaf and Hard of Hearing Services and has returned to school for graduate studies in Deaf Education. She recently took part in specialized parent-infant training at Gallaudet University, the world’s only university that is specifically designed to accommodate deaf and hard-of hearing students.

T5 – Creating Communities with Open Badges (Evidence)

Location: Cedarbridge

Generously Sponsored By: iSchool @ UBC

Session Description: Libraries can support lifelong learning, not only by providing resources but by facilitating the creation of communities that learn together. This talk will look at how digital icons known as Open Badges can be used to facilitate connections within a learning community. Open Badges are issued in recognition of an accomplishment or skill, and their value differs from other forms of recognition because they are “Open” which means they can be transmitted from the issuing website to a social media site like LinkedIn. To ensure that no contextual meaning is lost when the badge is taken out of the issuing website, badges have metadata embedded into them. This typically includes the name of the organization that issued the badge, the name of the person who earned it, and what they had to do to earn it. This session will explore badge programs that foster a tightly-knit learning community. We will examine badge programs where the visibility of earned badges, community recognition of online participation, and the complexity of criteria for badge earning have helped to build a community with a shared focus and engagement in learning outcomes. We will also discuss the possibilities open badges have to further lifelong learning and community development in a library environment. This presentation will also encourage participation and collaboration through a hands-on component. Using a toolkit provided by the presenters, participants will work in groups to create a badge for a specific learning community. They will share their creation with the rest of the audience and explain how they tailored their design to facilitate learner engagement.

Speaker Bio(s): Erin Fields is the Liaison Librarian in the Humanities and Social Sciences and the Flexible Learning Coordinator for UBC Library. Her current work involves co-leading a Teaching and Learning Education Fund grant on the application of open badges in three programs at UBC (
Kate Chandler is a graduate student at the School of Library, Archival and Information Studies at UBC. She is the assistant to UBC’s Open Badges project, and researches Open Badge programs as part of her work.

10:30 – 11:15 am

Java Jolt Coffee & Tea Break in the Exhibits
Generously Sponsored By: Library Bound Inc.

Location: Minoru Ballroom

11:15 am – noon

T6 – Small Changes, Big Impact: New and Affordable Solutions for Document Delivery (Access)

Location: Cedarbridge

Generously Sponsored By: TitanFile

Session Description: Interlibrary loan has long been a staple service for academic libraries. For many small to mid-sized institutions, ILL traditionally offered a low-cost – but slow and paper-based – way for libraries to expand user access to resources. Fortunately, new and inexpensive technologies are allowing libraries to re-imagine ILL. Since 2012, Langara College, Emily Carr University, and The Centre for Accessible Post-secondary Education Resources of British Columbia (CAPER-BC) have revamped their ILL and document delivery services using TitanFile, a Canadian post-to-web service that specializes in secure document sharing services. TitanFile has vastly improved delivery times, increased user satisfaction, and generated useful usage data on upload/download rates, more than doubling ILL use at Langara. With online delivery, ILL is increasingly seen as a “patron driven” acquisition tool, helping libraries deal with static budgets and steadily rising journal costs. This session will be of interest to those looking to move to online ILL delivery or explore alternatives to existing document delivery tools. It will demonstrate how tools that were not developed for the library market can be effectively incorporated into library workflows. Ample time will be provided for questions and information sharing about ILL practices.

Speaker Bio(s): Alison Curtis is the Collection Development Coordinator at Langara College Library. She enjoys all things collection and teaching-related, plus the usual librarian things (books, chocolate, wine) and riding her bike. Outside the library, she’s a budding shop steward and aspires to become a better bird-watcher.
Hillary Webb has been the Systems and Technical Services Librarian at Emily Carr University for the last two years and before that was the visual resources librarian at NSCAD University in Halifax. Her research interests include engagement with students on social media and the possibility of integrating artist residencies into the student experience. Hillary is also a practicing textile artist working in the medium of embroidery.
Tara Robertson is the Accessibility Librarian at the Centre for Accessible Post-secondary Education Resources of British Columbia (CAPER-BC), where she manages alternate format production of textbooks and course materials for post-secondary students with print disabilities. She also advocates for students with print disabilities and collaborates with other organizations to improve access to accessible materials.

T7 – Practicing Politics: Engagement with Purpose (Activism)

Location: Westminster 2

Generously Sponsored By: University of the Fraser Valley

Session Description: As aspiring activists and library advocates, library and information technology students will lead participants through an interactive discussion about what it takes to work in 21st century libraries. They will challenge participants to think about what it means to be political, to be engaged, and to be “rule-makers” more than “rule-followers”. This session creates a dynamic space for practitioners, new and experienced, to re-imagine a future where their roles as knowledgeable and committed advocates for democracy, social justice, access and life-long learning are more deeply entrenched in the psyche of their communities. Employees of the future need to be self-sufficient, capable, responsible and “not afraid to expand the boundaries of their knowledge” (Buckley & Reidy, 2014). Through this session, the presenters will challenge their participants to reflect on the library worker of the future.

Speaker Bio(s): Amanda Geofroy is a 2nd year LibIT Student at the University of the Fraser Valley. Amanda Geofroy has previously worked in a small community library for 10 years, in which inspired her advocacy for libraries and life long learning. Amanda is completing her diploma with a Systems Technology Concentration and a Professional Communication Essentials Certificate, as she is passionate about integrating technology into libraries. She is working towards achieving her Masters in Library and Information Studies.
Candra Marr is a recent graduate of the Library and Information Technology Program at the University of the Fraser Valley. She enjoys research, history, and exploring cultural trajectories as the world becomes more technologically connected. Candra previously completed her Bachelor’s Degree at Simon Fraser University; majoring in English Literature, with a substantial foundation in the Fine and Performing Arts. While at SFU, she developed a keen interest in Canadian, especially British Columbian, literary and cultural identity. Candra also volunteers at the MSA Museum and Archives, where she assisted on a book project about the history of Abbotsford, as well as helped transcribe memoirs of a long-time Fraser Valley resident. As such she has a passion for protecting and promoting local cultural heritage by continually learning. She hopes to assist and inspire others to do the same.
Anila Schneider is a LibIT graduate at the University of the Fraser Valley. Anila started her career in the library world in grade 11 when she became the Page of the Agassiz branch of the Fraser Valley Regional Library. Two years later she became a casual on-call Circulation Assistant and later a Library Assistant in FVRL. She has spent two years as a temporary Assistant Operations Supervisor of the Chilliwack branch of FVRL. Anila has completed a LibIT concentration in children and youth reference. She hopes her career path leads her to become the successor of her friend and mentor Terrill Scott, Library Manager of the Agassiz branch.
Katie Veldhoen is a recent graduate of the Library and Information Technology Program at the University of the Fraser Valley. Katie also has a Bachelor of Arts degree in History and English Literature and looks forward to using her experience and passion to be a valuable resource in the future of library work and an advocate for lifelong learning in our communities.

T8 – Beyond the Book – Brand the New Library (Place)

Location: Elmbridge

Generously Sponsored By: EBSCO

Session Description: The role of the library within the community has changed. With this shift comes a need to reimagine the brand of the library and develop a new graphic language that moves away from books and towards the concepts of networks, dialogue, innovation and collaboration. Through his work rebrandingthe Fraser Valley Regional Library in 2007 and the Calgary Public Library in 2015, Kevin Broome has delved deep into this visual realm and gained a unique perspective on the future of the library and how it can realize its full potential as a leader in the Information Age.

Speaker Bio(s): Kevin Broome combines over 10 years as a Graphic Designer with a strong track record in Digital Development, Social Media and Creative Strategy. Throughout his career, he has worked with national and global clients including Canadian Pacific Railway, Starbucks, and The Heart & Stroke Foundation. He has contributed articles to trend and marketing publications and his design work has been featured in ICOGRADA’s Galleria and Design Edge magazine. When he is not focused on work, Kevin enjoys cooking, writing & playing music, and treasure hunting with his kids on the beaches on the Sunshine Coast.

T9 – Let’s Redefine Accessible Library Service (Access)

Location: Westminster 1

Generously Sponsored By: Canada Label

Session Description: Join the National Network for Equitable Library Service ( staff and guests for an update on the past year and the group’s vision for the future. Having celebrated its first birthday last December, and with live connectors across more than half of the country, NNELS is continuing to expand access to library service for people with print disabilities. The service model is directed by communities of users, and mediated by public libraries. In addition to the contextual discussion, expect to create a draft engagement strategy for your own community, one based on combining your skills with your library’s assets, and for the benefit of community members with print disabilities, along with everyone else.

Speaker Bio(s): Ben Hyman is the award winning Executive Director of the BC Libraries Cooperative, home of several large-scale collaborative library technology initiatives, including Sitka,, and more. A Technologist, policy strategist and advocate for the use of open tools, he brings progressive approaches to the challenges facing the Co-op’s diverse Canadian membership.
Sabina Iseli-Otto provides support to libraries for NNELS (the National Network for Equitable Library Service). She has been involved with public libraries as a board member, volunteer, reference librarian, shelver, contractor, regional librarian, and rural library director. She is also a bicycle mechanic and likes anything to do with expanding the information commons.
Guest Speaker, Elizabeth Lalonde, is the director of the Pacific Training Centre for the Blind. In 2011, she helped found this Victoria-based not-for-profit, which is run by blind people. Members of the Centre agree that blind Canadians deserve the right to training and opportunity, the right to choose the kind and quality of rehabilitation they receive, and the right to live the dream, shared by everyone, to be employed, independent and free.

T10 – West End Stories – an Oral History Project (Access)

Location: Westminster 3

Session Description: Individuals are feeling more isolated and disconnected from their communities, and libraries are currently challenged with how to evolve with their communities’ needs. We propose that the ability to share and hear stories from other ordinary community members will help with this disconnect. While information and popular literature is widely available, the stories about our communities and community members are not – and in the case of some community groups these stories are at risk of being lost forever if they are not collected soon. This is an opportunity for libraries to continue their role of gathering, preserving and sharing information and stories in a new way. Vancouver Public Library’s goal is to enable the preservation of local culture, heritage and identity through ensuring long-term digital access to our community’s stories. On October 3rd 2014, VPL launched the West End Stories exhibit website ( featuring oral stories told by 12 individuals who grew up and attended school in Vancouver’s West End during the 1930s to 1950s. This is the first project completed by VPL’s Community Digital Initiatives Team and will lead the way toward enabling our community members to consider VPL as a resource to help them create, preserve and share their own stories digitally.

Speaker Bio(s): Tara O’Coffey – Assistant Manager, Community Digital Initiatives & eLearning, Vancouver Public Library Tara worked with the project’s community partner and managed the West End Stories project from inception to conclusion. She has worked for VPL for 14 years in a variety of roles and locations.
Erin Ziegenfuss – Digital Collections Librarian, Vancouver Public Library, Erin Ziegenfuss was VPL’s acting Community Digital Initiatives Librarian for the post-interview phase of the West End Stories project, coordinating the audio editing and curation of content for the exhibit website. She has been a librarian with VPL since 2013 and was formerly a librarian in Programming & Learning.
Jodi Caddick – Digital Services Library Technician, Vancouver Public Library, Jodi Caddick is a Library Technician with more than 20 years experience helping patrons find their own stories using family history, genealogy, and most recently, the West End Stories project. She works in the Digital Services department of the Vancouver Public Library.

Noon – 1:30 pm

Lunch in the Exhibits
Generously Sponsored By: United Library Services

Location: Minoru Ballroom

1:30 – 2:45 pm

T11 – Telling *Your* Story: Marketing Your Library and Its Programs (Work)

Location: Elmbridge

Generously Sponsored By: Dragonfly Consulting Marketing & Event Planning

Session Description: Libraries are home to millions of stories – some true, some fiction; some told in words, others in sound or images. But sometimes, libraries forget to tell their own stories, and that can have an impact in patron traffic, attendance at programs, or in understanding the value of libraries in public, academic and corporate communities. As the nature of libraries changes with technology and culture, the marketing and promotion of your programs and your value to patrons and your broader community has become more important than ever. In this session, we’ll talk about why promoting your library and its collections and programs is important for making sure your library thrives. We’ll also talk about the many tools you can use to market and promote your library, including something that comes naturally to libraries: telling stories about what you do and how it’s making a positive difference for the people you serve.

Speaker Bio(s): Lesli Boldt is president of Boldt Communications Inc., a boutique marketing communications agency based in Vancouver, B.C. She’s a seasoned marketing communications and public affairs professional with over 20 years of experience in the industry, and over a decade of consulting experience for clients in the public, private and not-for-profit sectors. Lesli founded Boldt Communications in 2001. Over the past 14 years, she’s also accepted in-house roles to manage the City of Vancouver’s 2010 Winter Games-related communications, and to direct marketing and communications for Vancouver Public Library. Before founding Boldt, Lesli worked in public affairs at Vancity Credit Union, and held several progressively senior communications positions with the B.C. government in Victoria and Vancouver between 1992 and 2001.

T12 – Both Sides Now: a Podcast and Panel Discussion About the Intersection of Librarians and Library Technicians (Work)

Generously Sponsored By: SFU Library

Listen to the Podcast: S.S. Librarianship

Session Description: Despite working alongside one another, librarians and library technicians often lack a fulsome knowledge of one another’s skills and qualifications. Our collegial, though sometimes tense, relationships demonstrate that there is a need to foster mutual respect and encourage collaboration between different library staff. By unpacking our respective education and sharing some common experiences, we hope to bring a greater depth of understanding to who library technicians and librarians are, and foster a more open professional environment for further discussion and collaboration. Our key goal is to facilitate a discussion which encourages clearer understanding among colleagues. By better knowing one another’s skills, strengths, and experiences, we can better leverage our services and planning. It is important for all of us to understand that library technician isn’t a “lesser” profession, but simply a different one. We anticipate an illuminating discussion about the places where we intersect, overlap, and diverge. This panel brings together an array of job titles and experience levels — from new professional to manager, educator and student — and will be of interest to new and experienced professionals alike. This session will be hosted and live-taped by the SS Librarianship Podcast.

Speaker Bio(s): Speakers:

Ashley Van Dijk Ashley graduated in 2009 with her Library and Information Technology diploma, and is currently working at SFU Burnaby in the Information and Instruction division. Ashley is the Chair of the Library Technicians Assistants Section of BCLA.
Sam Mills Sam graduated from UBC with an MLIS in 2014, and is currently a librarian with the Programming & Learning Department at the Vancouver Public Library as well as the Information & Instruction Division at the Simon Fraser University Library.
Alli Sullivan Alli Sullivan holds an MLIS from UBC’s iSchool, graduating in May 2014. She is currently the Instructional Services Librarian at Langara College and an Auxiliary Librarian at the Vancouver Public Library.


Christina Neigel Christina Neigel is Associate Professor in the Library and Information Technology Department at the University of the Fraser Valley. She is currently completing a Doctorate in Education at Simon Fraser University with a research focus on the role of gender in LIS leadership.
Pat Cumming Pat Cumming is the Information Services Department Head at West Vancouver Memorial Library. She holds a Library Technician Diploma from Algonquin College in Ottawa and an MLIS from the University of Western Ontario. Her career in libraries spans more than 30 years and includes work as a library technician, librarian and departmental manager. She has experience in public, academic, school and special libraries. She also serves on the BCLA Mentorship Committee.
Tamarack Hockin Tamarack is a Library Technician with Surrey Libraries. Holding a LIT Diploma and Bachelor’s degree from UFV, Tamarack is also an MLIS candidate at San Jose State University. Find her @tamahoc or

T13 – LGBTQ YA Readers’ Advisory: Overcoming Challenges to Readers’ Advisory for an Elusive Patron Population (Evidence)

Location: Westminster 2

Generously Sponsored By: Library Bound Inc.

Session Description: Canadian teenagers like to read about Canadian characters. What if announcing at the reference desk “I’m a Canadian” was daunting to a teenager? What if when she said it, the reference desk person had trouble helping her find resources? LGBTQ YA readers are an important and unique subset of Canadian readers. Let’s look at strategies for putting books into their hands. We’ll explore various studies on the subject and present findings from our own survey circulated to Gay Straight Alliance High School Clubs in 2015. As part of the session, we’ll provide attendees with the opportunity to fill out optional surveys. Results from these will be compiled and shared electronically afterward. The PowerPoint of the Session, together with Reading Lists, etc., will also be shared. So bring your strategies, your questions, your challenges and your favourite LGBTQ titles. We’re hoping you’ll leave energized with many titles to recommend and many ideas about how to recommend them.

Speaker Bio(s): Helen Wilding Cook, Children’s & YA Collection Development Coordinator. Library Bound Inc. Helen Wilding Cook started working in a book store twenty-three years ago where she was in charge of the Children’s and YA Department. From there she joined a book wholesaler – again specializing in Children’s and YA books. She joined Library Bound Inc. in 2007, where she is the Children’s and YA Collection Development Coordinator. That is, she spends her time supporting Children’s and Teen or Youth Services Librarians whether through Automatic Release Programs, compiling seasonal Bestseller Lists, completing collection development projects, etc. – whatever help that’s needed. It’s a very pleasant occupation.
Robert Bittner, SSHRC CGS Doctoral Fellow Instructor – EDUC 465 (Children’s Literature), Simon Fraser University Vancouver Children’s Literature Roundtable Steering Cttee PhD Candidate, Simon Fraser University. Rob Bittner is a PhD Candidate in the department of Gender, Sexuality, and Women’s Studies at Simon Fraser University. His main field of study is the emergence of new sexual and gender identities in fiction for young people–most notably intersex, transgender, and gender nonconforming individuals–as well as exploring the possible social, institutional, and political implications of such portrayals. Rob is an advocate for greater gender and sexual diversity in literature, and also for increased service to gender and sexual minority populations in libraries and schools.
Jenny Fry, Information Services Librarian, Surrey Libraries Jenny Fry is an Information Services Librarian at City Centre Library (Surrey Libraries). Jenny earned her MA in Gender Studies at UNBC in Prince George in 1997, and her MLIS in Library and Information Studies from the SLAIS at the UBC in 1999. She has worked in a variety of non-profit, corporate, and public libraries, including five years as the solo librarian for the BC Institute Against Family Violence. Jenny is also the co-chair of the BCLA Readers’ Advisory Interest Group, who are committed to developing and promoting adult readers’ advisory services in BC.

T14 – Virtuous Cycles: Empowered Learners, Replicating Successful Learning Models, Creative Failure (Place)

Generously Sponsored By: Emerald Group Publishing

Links to the presentation: Speaking Notes and Slides

Session Description: The Mozilla Hive Learning Network is a city-by-city model of bringing as many of the learning activities as possible together so all the varied groups (libraries, community centres, schools, hack/maker spaces, independent schools and instructors) know that the others exist and what they are doing, and so that learners can map their own pathways through it. Traditionally it has focused on digital learning and youth 12-18, but in the Vancouver branch we are trying to bridge the digital and physical worlds, and open to learners of all ages. This session will be about discussing how to best involve people in their own learning, bridge different groups, whether we can scale what are often very personal experiences so that learners world-wide can participate, and the very central role libraries are playing. In parallel to this, the Maker Foundation has been sponsoring Maker Education meet-ups, bringing librarians, educators, administrators, community centre organizers, makers, parents, and kids together to discuss how to get tools into kids hands to empower them to take charge of their own educations and engage with the world around them.

Speaker Bio(s): Dethe Elza Awesense Dethe is a geek dad and aesthetic programmer working for to help reduce the world’s carbon footprint. He has previously worked for Mozilla (Lightbeam add-on) and for several Vancouver startups. Dethe has mentored through Ladies Learning Code, Software Carpentry, Webmaker workshops, and a course he co-created at Emily Carr University. Dethe is an organizer of the Mozilla Hive Learning Network Vancouver and is on the board of the Maker Foundation. He created the Waterbear visual programming toolkit ( to make it easier for others to learn to code. He thinks libraries are key to a future worth having.

T15 – More Research into Practice: the Latest from the iSchool at UBC (Evidence)

Location: Westminster 1

Generously Sponsored By: iSchool @ UBC

Session Description: This session will offer a potpourri of current research projects underway at the School of Library, Archival and Information Studies, the iSchool at UBC. A panel of five current faculty members and doctoral students will paint a picture of the questions driving their research, the projects underway to find answers to those questions, and the emerging results. Research topics range from e-government information to learning analytics, from collaborative crowdsourced projects to information avoidance, and more. We will encourage questions and suggestions from the audience and look forward to catching up with alumni and all those interested in the burning research questions of library and information studies!

Speaker Bio(s): Dr. Luanne Freund, Associate Professor, the iSchool @ UBC Dr. Freund teaches information services and does research in information retrieval and access to information. She has a particular interest in e-government and the open data movement.
Dr. Caroline Haythornthwaite, Professor and Director, the iSchool @ UBC Dr. Haythornthwaite does research in a range of areas including Internet research, social informatics and online learning/learning analytics.
Dr. Lisa Nathan, Assistant Professor, the iSchool @ UBC Dr. Nathan researches issues related to the design of information systems, sustainability, value-sensitive design and information policy. She coordinates the First Nations Curriculum Concentration at the iSchool.
Colleen Addison, PhD Candidate, the iSchool @ UBC Ms. Addison holds an MA in Creative Writing and an MLIS from the University of Western Ontario. Her PhD research is focused on the issue of information avoidance in the health domain.
Sarah Gilbert, PhD Student, the iSchool @ UBC Ms. Gilbert holds an MLIS from Dalhousie University. Her doctoral research is focused on the motivations for participation in crowdsourced projects.

2:45 – 3:15 pm

Ice Cream Break in the Exhibits
Generously Sponsored By: CVS Midwest Tape

Location: Minoru Ballroom

3:15 – 4:00 pm

T16 – UBC’s Open Collections: Delivering Digital Objects to the World (Access)

Location: Westminster 3

Session Description: In the summer of 2015 UBC Library will debut a new interface and service for accessing Library-curated and Library-produced digital objects called Open Collections. Following the Digital Public Library of America metadata model, metadata harvesting workflow and discovery and delivery services, Open Collections will provide researchers, students and members of the public centralized access through a single interface and index across all of UBC Library’s digital collections and objects, including photographs, maps, books, theses, articles, newspapers and more. Advanced services include metadata visualizations and direct access to the API for metadata harvesting across collections as well as full text data mining (when possible). This presentation will provide an overview of the project, timeline, future directions and a preview of the Open Collections.

Speaker Bio(s): Paul Joseph, UBC Library – Paul Joseph is a Systems Librarian at UBC Library. He specializes in architecting solutions and integrating data and applications in innovative ways. Current examples include the delivery of course reserves in the context of the Learning Management System utilizing the Summon API and digital collections from various UBC repositories indexed and accessible to researchers via Open Collections. Prior to his professional career as a librarian, he was a forest engineer for 8 years designing logging roads in valleys along the rugged coast of British Columbia.
Mimi Lam, UBC Library – Mimi Lam is a Digital Projects Librarian at UBC Library. Mimi works to fulfill UBC Library’s strategic plan directions. Specifically, accelerating research and managing collections in a digital context. She supports UBC Library’s Digitization Centre in managing digitization projects and other key activities such as digital sustainability and preservation. Mimi joined the Digital Initiatives Unit of UBC Library as Digital Projects Librarian in October 2011. Her previous role was Community Digitization Librarian at the Irving K. Barber Learning Centre. She is a graduate of the School of Library, Archival, and Information Studies (SLAIS) at UBC and has worked in various special libraries before joining UBC Library. Prior to IKBLC, Mimi was a Digital Librarian at the Union of BC Indian Chiefs Resource Centre. She has extensive experience working on digitization projects and managing digital collections.

T17 – Giving Students a Choice (Evidence)

Location: Westminster 2

Generously Sponsored By: SFU Library

Session Description: For years our librarians have spent September delivering 60+ first year library instruction sessions to students enrolled in first year English classes. This year, we gave students the choice to attend a face-to-face session or to complete videos online; all students then completed a quiz worth 2-3% of their course grade. We surveyed the students about their preferences and tracked their library quiz grades. Not surprisingly, most students choose the online option. The question now facing us now is whether this new approach actually works? And for whom? Beyond student preferences, how do we measure success for students, librarians and professors? This session will summarize our study and will open a discussion around creative options for reinventing first year library instruction.

Speaker Bio(s): Barbara Sobol holds the position of Librarian, Undergraduate Services at the UBC, Okanagan Campus Library in Kelowna, BC. She coordinates the library’s first year instruction program, supervises the Library Service Desk and manages many projects and campus relationships focused on supporting student success.

T18 – Growing Community Seed Libraries (Activism)

Location: Westminster 1

Generously Sponsored By: Surrey Libraries

Session Description: Innovation Rooted in History Connecting communities to local food and nature experience is increasingly recognized as essential to individual and community health and well-being. Yet access to the tools and knowledge to grow plants in the city is unequally distributed. As a way to invite new and experienced gardeners alike to share resources on common ground, LifeCycles Project Society presented the idea of developing a community led seed library in partnership with the Greater Victoria Public Library. With an aim to build healthy communities through free seed and free education, LifeCycles and GVPL are now working with partners across Canada to develop a sustainable and transferable seed library program model, which we hope to share with interested public libraries and community groups throughout BC. In February 2014, the Victoria Seed Library was launched, providing free membership to people once they have attended an introductory workshop. Seeds are made available through Seed Library Saturdays 2-3 times per month at various library branches and people are invited to participate in regular gardening and seed saving workshops freely available at the library and in community gardens. The program model has garnered critical praise from community seed savers across Canada, in part due to its rapid development and well organized systems. Our recent success has enabled us to expand the development of seed libraries and better develop our program model. LifeCycles is now working with Surrey Public Libraries and is supporting Richmond Food Security in working with the Richmond Public Library to create their own community maintained seed collection.

Speaker Bio(s): Cyndy Hill, Director of Development, Surrey Libraries Cyndy Hill has been achieving outstanding results for her non-profit since 2002. She embraces philanthropy and its ability to make profound change in the world. Since 2008 she has worked with the library team to initiate fund development programs. Under Cyndy’s leadership, Surrey Libraries has launched the Literacy for Life fundraising campaign, with a goal of raising $500,000 to create awareness of the importance of literacy. She was recognized as a Surrey Board of Trade Women in Business 2013 Finalist. Cyndy currently volunteers as:
• Chair of the Fraser Valley Committee for the Association of Fundraising Professionals
• Committee Member for the Surrey Board of Trade Business Excellence Award Selection Committee
• Committee Member for Surrey Civic Treasures Award Selection Committee

Matthew Kemshaw, Seed Library Coordinator, LifeCycles Project Society Matthew Kemshaw has been supporting urban food programming in schools, parks, and other community minded spaces for almost a decade. Matthew began saving seeds 10 years ago, with Elementary school children. In 2013, Matthew helped pull together a unique network of librarians, seed savers and community programmers to design and implement the Victoria Seed Library. He is now connected with communities across Canada to better understand how to create a community run seed library housed in the local library.

Jennifer Rowan, Adult Services & Adult Programs Coordinator, Greater Victoria Public Library Passionate about public libraries and making people feel welcome, Jennifer has delivered programs at GVPL for 15 years. Her years as a Children’s & Family Literacy Librarian have inspired her interest in developing engaging programs for adults as Adult Services & Adult Programs Coordinator since 2012. As a novice gardener with an interest eating locally, Jennifer is proud of the support that GVPL has been able to offer in developing the Victoria Seed Library with LifeCycles.

T19 – Talk Creative to Me: Understanding Your Library’s Creative Capital (Place)

Location: Elmbridge

Session Description: Whether it’s the increasing number of practical examples of libraries turning their spaces into community hubs of cultural activity such as maker spaces; or the academic research on the importance of cultural spaces in cities and communities. The evidence is in: it pays for libraries to invest in creativity and culture. Applying her knowledge and experience in community cultural planning and cultural infrastructure development in Canada, Eileen Gillette will take a behind-the-scenes look at cultural engagement strategies; placemaking and the role libraries play in building sustainable creative communities. The session will be broken down into three key areas. The first area will examine the cultural elements of creative communities. Exploring real stories of how communities are repurposing spaces for cultural uses, taking over abandoned storefronts for special events, developing public art in unconventional places and integrating creative technology into arts programming. The second part of the session will review how libraries are described and discussed in the cultural sector. Highlighting areas where libraries are well defined in creative community discussions and where they are surprisingly absent from the conversation. Advocating for the need for libraries to take a seat at the cultural table and share our stories/experiences with others. The final part of the session will review community cultural development practices and steps towards integrating a cultural lens into the library. Providing attendees with a creative toolkit of ideas and practices that can be taken back to their libraries.

Speaker Bio(s): With both an academic and practitioner background, Eileen Gillette MLIS has a wide range of experience in community cultural development, cultural planning, cultural policy and cultural sustainability. She worked as a Cultural Policy Analyst at the Creative City Network of Canada focusing on cultural planning, creative cities and the importance of cultural spaces in communities and cities in Canada (2003-2006). In 2006, she was part of three year national research project funded by Infrastructure Canada examining Cultural Infrastructure Development in Canada (2006-2009). She is currently a Core District Coordinator at the Greater Victoria Public Library.

T20 – FIPPA in a Big Data Post-Privacy World (Activism)

May 13th, 10am:

We have just heard from Brian Lamb that, for personal reasons, he is unable to present this session at the BC Library Conference. The Conference Planning Committee joins Brian Lamb in apologizing to all who registered for this session. We will certainly ask Brian back next year!

T21 – Towards a Renewed National Voice for Libraries: CLA Reinvents Itself (Work)

Location: Cedarbridge

Session Description: These are interesting and often challenging times for libraries. More than ever a strong and clear library voice is needed to advocate for the principles libraries stand for, and to help communicate with our stakeholders and communities about the value of libraries. For almost 70 years the Canadian Library Association has served as this unified national voice on issues ranging from copyright legislation, net neutrality, intellectual freedom, and more. At this time, and like many libraries and library associations, CLA recognizes that changing times require a change in direction, structure, and vision.

CLA is exploring ways forward that secure a national voice for libraries and library issues leveraging CLA’s established reputation and brand. A renewed CLA will respond to current issues in an informed and strategic manner, and advocate in the best interests of our institutions and the communities we serve.

The BCLA Board has invited Sandra Singh (CLA Vice-President/President-Elect) and Michael Ridley (CLA Treasurer) to join Caroline Daniels to explore questions that will help establish a unique mandate for a reinvigorated, representative, and responsive national association. Moderator, June Stockdale.

Speaker Bio(s): Michael Ridley a librarian at the University of Guelph and an instructor in Guelph’s First Year Seminar Program. He is the former Chief Information Officer (CIO) and Chief Librarian at Guelph. Ridley has served in various executive capacities for CLA, OLA, CAIS, CRKN, and CARL. He is completing a three year term as an elected faculty representative on the Board of Governors at Guelph. Mike tweets as @mridley and blogs on He can be reached at
Sandra Singh joined Vancouver Public Library as its Chief Librarian in December 2010. She joined VPL after serving as the Director of the Irving K. Barber Learning Centre at the University of British Columbia. Prior to that, she worked at the Vancouver Public Library, first as the Director of Branches East/South and Outreach Services, followed by Director of Systems and Special Projects. Sandra is the President elect of the Canadian Library Association.
Caroline Daniels is the Systems, Web and Interlibrary Loan librarian at Kwantlen Polytechnic University. Caroline is the President elect of BCLA and has served on the BCLA Board since 2013. Caroline has always had a keen interest in BCLA and has served on committees, sections and conference planning. Over her library career since 1986 Caroline has worked in special and academic libraries in a variety of positions. Along with her family Caroline is a strong booster of public libraries. She also believes that cycling as many places as is possible makes her happier.

The facilitator is June Stockdale, CEO of the Nelson Public Library.

4:00 – 5:15 pm

Afternoon Appies in the Exhibits
Generously Sponsored By: Whitehots Intelligent Library Solutions

Location: Minoru Ballroom

 5:15 – 6:45 pm

Plenary Session: Free Speech: Debate, Discussion, Dissent

For more details, visit our Keynotes Page

Location: Westminster Ballrooms 1, 2, 3

6:45 – 8:30 pm

Create. Collaborate. Congregate. Evening All Delegate Reception
Generously Sponsored By: BC Libraries Cooperative

Location: Elmbridge