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UID:10000026-1795006800-1795017600@bclaconnect.ca
SUMMARY:Managing Hostile Interactions
DESCRIPTION:Managing Hostile Interactions training equips library staff with practical tools to navigate difficult situations safely and respectfully. Participants will gain an understanding on how to define hostility and examine its forms and dynamics\, learn proven strategies for de-escalation\, and explore techniques to effectively confront and set limits on hostile behaviours. \nDelivery: This is a two-day course that requires attendance on both November 18 & 19. The course is presented by InterLINK and delivered by Mario Govorchin in an online webinar-workshop format. Participants can expect a combination of lectures\, presentation slides\, Q&As\, and group engagement. Participants will receive a PDF workbook to follow along during the session and to use as a reference in their work afterwards. This course meets the WorkSafe BC training requirement for violence in the workplace prevention. \nRegister: Complete the online registration form. Registration is open to all BC public library staff. \nCost: Please note\, there is a $150 fee for this course. Your library or library federation will be charged\, so please ensure you have approval for this cost before registering. InterLINK does not bill individuals.
URL:https://bclaconnect.ca/event/managing-hostile-interactions/2026-11-18/
LOCATION:Virtual
CATEGORIES:Public Library Training
ATTACH;FMTTYPE=image/png:https://bclaconnect.ca/wp-content/uploads/2026/10/MHI-images.png
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DTSTART;TZID=America/Vancouver:20261119T130000
DTEND;TZID=America/Vancouver:20261119T160000
DTSTAMP:20261013T184806Z
CREATED:20261013T183034Z
LAST-MODIFIED:20261013T184806Z
UID:10000027-1795093200-1795104000@bclaconnect.ca
SUMMARY:Managing Hostile Interactions
DESCRIPTION:Managing Hostile Interactions training equips library staff with practical tools to navigate difficult situations safely and respectfully. Participants will gain an understanding on how to define hostility and examine its forms and dynamics\, learn proven strategies for de-escalation\, and explore techniques to effectively confront and set limits on hostile behaviours. \nDelivery: This is a two-day course that requires attendance on both November 18 & 19. The course is presented by InterLINK and delivered by Mario Govorchin in an online webinar-workshop format. Participants can expect a combination of lectures\, presentation slides\, Q&As\, and group engagement. Participants will receive a PDF workbook to follow along during the session and to use as a reference in their work afterwards. This course meets the WorkSafe BC training requirement for violence in the workplace prevention. \nRegister: Complete the online registration form. Registration is open to all BC public library staff. \nCost: Please note\, there is a $150 fee for this course. Your library or library federation will be charged\, so please ensure you have approval for this cost before registering. InterLINK does not bill individuals.
URL:https://bclaconnect.ca/event/managing-hostile-interactions/2026-11-19/
LOCATION:Virtual
CATEGORIES:Public Library Training
ATTACH;FMTTYPE=image/png:https://bclaconnect.ca/wp-content/uploads/2026/10/MHI-images.png
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DTSTART;TZID=America/Vancouver:20261124T183000
DTEND;TZID=America/Vancouver:20261124T200000
DTSTAMP:20261009T173054Z
CREATED:20261009T170529Z
LAST-MODIFIED:20261009T173054Z
UID:10000024-1795545000-1795550400@bclaconnect.ca
SUMMARY:Introduction to Governance in BC Public Libraries: Part 2 – Role Clarity and the Successful Governance Team
DESCRIPTION:Join the BC Library Trustees Association for Part 2 of our newly launched Introduction to Governance in BC Public Libraries resource. Developed through engagement with library directors\, trustees and the Province of BC\, it provides core learning for new trustees and a valuable refresher for experienced board member. \nLearning Outcomes: This webinar explores how library boards and library directors work together\, with a focus on clear roles\, effective delegation and strong working relationships. Through examples from BC libraries and guided discussion\, participants will explore: \n\nGovernance fundamentals\nRole responsibilities\nDifferent board models\nBoard as an employer\n\nRegister Here\nAudience: Trustees & Library Directors \nPresenter: Christina De Castell Consulting.  Christina\, former Vancouver Public Library Chief Librarian and current CFLA Executive Director\, is a leader in library policy and advocacy in Canada and internationally. She has 25 years of experience spanning public libraries\, public sector organizations\, and library associations.
URL:https://bclaconnect.ca/event/introduction-to-governance-in-bc-public-libraries-part-2-role-clarity-and-the-successful-governance-team/
CATEGORIES:Governance,Leadership,Public Library Training
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ORGANIZER;CN="BC Library Trustees Association":MAILTO:execdir@bclta.bc.ca
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DTSTART;TZID=America/Vancouver:20261125T100000
DTEND;TZID=America/Vancouver:20261125T110000
DTSTAMP:20261005T155427Z
CREATED:20260917T200544Z
LAST-MODIFIED:20261005T155427Z
UID:10000021-1795600800-1795604400@bclaconnect.ca
SUMMARY:Critical AI Programming in Libraries - Q&A with Hannah Cyrus
DESCRIPTION:Hannah Cyrus\, Digital Media Librarian at Bangor Public Library in Maine\, will give a brief presentation about the creation and implementation of her popular “Avoiding AI” programs\, which teach patrons what generative AI is\, how it works\, what the major concerns are with it\, and how to disable AI functions on different devices and platforms. \nAfter sharing information about the ethos and logistics of running critical AI programs\, such as having Management on board\, Hannah will take questions from attendees\, both submitted in advance and asked live\, and host a discussion among participants about issues related to critical AI literacy in libraries of all sizes and types. \nConsider viewing Hannah’s free webinars from Niche Academy in advance including “Refusal as Instruction: Breaking Up with Big Tech” and “Refusal as Instruction: Talking to Patrons about AI” (live on September 30th) or reading her article from Information Technology and Libraries\, “Refusal as Instruction.” \nRegister Today!\nPresenter: Hannah Cyrus (she/her) is a reference librarian with a focus on technology instruction and digital privacy. Her work often centers around patrons concerned about their accounts or devices being compromised\, overwhelmed with junk email and spam phone calls\, and concerned by the ubiquitous creepiness of online surveillance capitalism. She is a member of the Library Freedom Project\, and recipient of the 2026 Jim Campbell Intellectual Freedom Award from the Maine Library Association. \n 
URL:https://bclaconnect.ca/event/critical-ai-programming-in-libraries/
LOCATION:Virtual
CATEGORIES:Artificial Intelligence,Public Library Training
ATTACH;FMTTYPE=image/jpeg:https://bclaconnect.ca/wp-content/uploads/2026/09/HannahCyrus-scaled.jpg
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