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SUMMARY:How to Handle Problematic Behaviour and Enforce Rules
DESCRIPTION:How to Handle Problematic Behaviour and Enforce Rules is a FREE online training opportunity delivered by Ryan Dowd Homeless Training and made available through InterLINK. \nThis training will cover: \n\nHow trauma changes the way a person responds to you\nHow to approach people in a way that lowers the chance of escalation\nA three-step strategy for enforcing rules with less conflict\nWhat to do and say when someone pushes back\n\nDelivery: Online \nLength: 35 minutes \nPlease note: This session will be offered every day from October 26-30\, 2026 at multiple times each day. If the 12 pm suggested time does not work for you\, please visit Ryan Dowd’s website to see alternative options.
URL:https://bclaconnect.ca/event/how-to-handle-problematic-behaviour-and-enforce-rules/2026-10-28/
LOCATION:Virtual
CATEGORIES:Public Library Training
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