Question: Assisting Library Users with Technology: How comfortable are you doing the following?\u00a0<\/b><\/p>\n
Please rate the statements on this scale: 1= not comfortable | 2 = neutral | 3= comfortable | 4= N\/A<\/b><\/p>\n We know these responses aren\u2019t able to shed light on the\u00a0why\u00a0<\/i>behind these ratings. For example, we don\u2019t know if discomfort with subscription learning tools comes from the respondent\u2019s irregular interaction with the tools, the design of the tool itself, the respondent\u2019s discomfort with instruction in general, or simply the lack of these tools at their institution. However, the answers with higher percentages of \u2018not comfortable\u2019\u00a0or \u2018neutral\u2019 may suggest areas where library workers could use more support in order to be more prepared and confident when assisting users with technology. N\/A answers may also indicate areas for institutional development or expansion.<\/p>\n We\u2019ve arranged these results in descending order according to the \u2018comfortable\u2019\u00a0percentage.There\u2019s\u00a0a clear delineation in comfort levels between the top majority of the list and the final three questions at the bottom.<\/p>\n Helping users search the internet:<\/i>\u00a0<\/i><\/strong><\/p>\n 2% not comfortable (Of the 142\u00a0responses to this question,\u00a035\u00a0respondents\u00a0(25%!)\u00a0chose N\/A; these were removed from the population prior to the calculation above.)<\/p>\n Helping users navigate the online catalogue:<\/i>\u00a0<\/i><\/strong><\/p>\n 2% not comfortable (Of the 143 responses to this question,\u00a032\u00a0respondents\u00a0(22%)\u00a0chose N\/A; these were removed from the population prior to the calculation above.)<\/p>\n Assisting users with using email or social media (Facebook, Instagram, Twitte<\/i>r):\u00a0<\/i><\/strong><\/p>\n 7%\u00a0not comfortable (Of the 142 total responses to this question, 30 respondents (21%) chose N\/A; these were removed from the population prior to the calculations above.)<\/p>\n Helping users with periodical and\/or research databases:<\/i>\u00a0<\/i><\/strong><\/p>\n 4% not comfortable (Of the 143 total responses to this question, 19 respondents (13%) chose N\/A; these were removed from the population prior to the calculations above.)<\/p>\n Teaching users how to use basic hardware (e-readers, mobile devices, etc.)<\/i>:\u00a0<\/i><\/strong><\/p>\n 8% not comfortable (Of the 143\u00a0total\u00a0responses to this question, 24 respondents\u00a0(17%)\u00a0chose N\/A; these were removed from the population prior to the calculations\u00a0above.)<\/p>\n Helping users with basic software (Adobe Suite, Microsoft Office, etc.):<\/i>\u00a0<\/i><\/strong><\/p>\n 5% not comfortable (Of the 143 total responses to this question, 20 respondents (14%) chose N\/A; these were removed from the population prior to the calculations above.)<\/p>\n Helping users with subscription learning tools (Lynda.cm. language learning software, etc):<\/i>\u00a0<\/i><\/strong><\/p>\n 12% not comfortable (Of the 142\u00a0total\u00a0responses to this question, 24 respondents\u00a0(17%)\u00a0chose N\/A; these were removed from the population prior to the calculations\u00a0above.)<\/p>\n Helping users with subject-specific software (data visualization sites, citation management software, etc):<\/i>\u00a0<\/i><\/strong><\/p>\n 35% not comfortable<\/i> (Of the 143 total responses to this question, 16 respondents (11%) chose N\/A; these were removed from the population prior to the calculations above.)<\/p>\n Helping users with access technologies (DAISY readers, CELA and\/or NNELS, etc):<\/i>\u00a0<\/i><\/strong><\/p>\n 50% not comfortable (Of the 143\u00a0total responses to this question, 22\u00a0respondents (15%) chose N\/A; these were removed from the population prior to the calculations above.)<\/p>\n \u00a0<\/i>Helping users with specialized maker technology (sound editing software, self-publishing,\u00a0<\/i>etc<\/i>)<\/i>:\u00a0<\/i><\/strong><\/p>\n 53% not comfortable (Of the 143 total responses to this question, 15\u00a0respondents (11%) chose N\/A; these were removed from the population prior to the calculations above.)<\/p>\n <\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" Question: Assisting Library Users with Technology: How comfortable are you doing the following?\u00a0 Please rate the statements on this scale: 1= not comfortable | 2 = neutral | 3= comfortable | 4= N\/A Teaching users how to use basic hardware (e-readers, mobile devices, etc.):\u00a0 Assisting users with using email or social media (Facebook, Instagram, Twitter):\u00a0 […]<\/p>\n","protected":false},"author":4617,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[217],"tags":[],"class_list":["post-6970","post","type-post","status-publish","format-standard","hentry","category-perspectives-technology-survey"],"yoast_head":"\n\n
\n1% neutral
\n97% comfortable<\/p>\n
\n2% neutral
\n96% comfortable<\/p>\n
\n12% neutral
\n81% comfortable<\/p>\n
\n19% neutral
\n77% comfortable<\/p>\n
\n16% neutral
\n76%\u00a0comfortable<\/p>\n
\n23% neutral
\n72% comfortable<\/p>\n
\n20% neutral
\n68% comfortable<\/p>\n
\n44% neutral<\/i>
\n21% comfortable\u00a0<\/i><\/p>\n
\n32% neutral
\n18% comfortable<\/p>\n
\n30% neutral
\n17% comfortable<\/p>\n