After the success of last summer\u2019s survey on education, we asked BCLA\u00a0members to answer questions on\u00a0technology\u00a0and libraries. We were thrilled to have 144 participants share their\u00a0backgrounds,\u00a0thoughts and experiences.<\/p>\n
These results\u00a0have provided insight into\u00a0areas where library workers feel comfortable in their work and abilities, as well as topics and tasks that invoke less confidence. In addition, respondents highlighted some of their\u00a0preferred\u00a0methods when it comes to learning about technology in the workplace, and offered a broad picture of what current institutional support looks like for that learning. They used to the space to voice frustrations with current technology and institutional practices, as well as identify what\u2019s new and\u00a0interesting to them.<\/p>\n
We received many written responses, and we\u2019ve tried to share\u00a0some\u00a0of them in the following sections dedicated to the survey and results. The first article addresses the background of respondents, and the remaining articles represent multiple choice, rating, and essay questions\u00a0through graphs, statistics, and summaries.<\/p>\n
We were not able to share a lot of direct quotes in these sections\u2014although, the articles often do contain verbatim examples\u2014so we\u2019d like to end this introduction to the survey with a few quotes that reflect the thoughtful responses highlighting\u00a0the daily\u00a0experiences, big-picture thinking, and positive and negative relationships with technology in the workplace.<\/p>\n
\u201cThe ever-changing nature of technology is both frustrating and exciting. It’s\u00a0a challenge to make time for the hands-on ‘play’ that you need in order to feel comfortable working with patrons.\u201d<\/em><\/p>\n
\u201cAs we’re a small library a\u00a0lot of material doesn\u2019t apply to us, but my general interest in technology keeps me informed of interesting technologies we might adapt to use in house.\u201d<\/em><\/p>\n
\u201cWe are a tech heavy library. We purchase and learn how tech constantly. I feel like I’m standing in front of a mountain every day.\u201d<\/em><\/p>\n
\u201cE-Reader troubleshooting is almost a daily occurrence but we have no training. Figuring it out as we go along is exhausting and feels very unprofessional. \u201c<\/em><\/p>\n
\u201cWe’ve just scratched the surface with augmented reality and want to do a lot more.\u201d<\/em><\/p>\n
“I would like to learn all the technological information that other LA 2’s are trained in, so I would have an opportunity to work in other departments.\u201d<\/em><\/p>\n
\u201cIt’s often difficult to stay up to date on tech specific topics because there is a very particular lingo that is inaccessible to anyone not working in digital services.\u201d<\/em><\/p>\n
\u201cIn recent years, workload increases have minimized the amount of self-directed pro-d.\u201d<\/em><\/p>\n
\u201cNo new technology will look flashy or work as said without good connection.\u201d<\/em><\/p>\n
\u201cVendors (including e.g. Google Analytics) also want to grab user\/patron info that libraries have traditionally protected and this is deeply troubling.\u201d<\/em><\/p>\n
\u201cIn public libraries, the levels of technological literacy vary greatly among patrons and staff. It’s hard to gauge other people’s skill levels. For example, at our library, people have to fill out an online form to get a library card. Only in special circumstances do we let them get a library card without filling out the online form. Some people are just fine doing this, but for many others it is a barricade just from joining the library. This move to\u00a0digitisation\u00a0frustrates me. Further, I find my library system is very focused on advanced tech stuff (3D technology, digitizing media, coding\u00a0etc) but is not teaching staff or the public how to do the basics. For staff, we need more training with e-readers, overdrive, excel, word, etc. For patrons, they need basic computer courses to learn how to type, use a mouse, search for things online, recognize fraudulent emails etc. I don’t know how we can address this disparity in knowledge but I do feel like it needs to be addressed better than it currently is.\u201d<\/em><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"
After the success of last summer\u2019s survey on education, we asked BCLA\u00a0members to answer questions on\u00a0technology\u00a0and libraries. We were thrilled to have 144 participants share their\u00a0backgrounds,\u00a0thoughts and experiences. These results\u00a0have provided insight into\u00a0areas where library workers feel comfortable in their work and abilities, as well as topics and tasks that invoke less confidence. In addition, […]<\/p>\n","protected":false},"author":4617,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[217,214,200],"tags":[],"class_list":["post-7003","post","type-post","status-publish","format-standard","hentry","category-perspectives-technology-survey","category-issue-2-the-technology-issue","category-volume-10-2018"],"yoast_head":"\n
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