Fereshteh Kashefi and Ravi Basi will be bringing their experience and expertise to the conference as they lead participants in an Intercultural Communication Workshop. We encourage you to attend! You will walk away with better understanding, strategies and tips in serving multicultural communities.
Connecting With Multicultural Communities: Intercultural Communication Workshop
Fri Apr 21 2017, 10:30am–11:45am, Cordova BallroomBCLA’s Diversity and Multicultural Services Committee conducted an online survey in April 2016 to identify challenges faced by libraries when serving multicultural communities. The survey received 77 responses from libraries in BC: 71% indicated that their biggest challenge was a lack of familiarity with multicultural communities and their needs, while 81% of the libraries indicated that intercultural training would help them better serve ethnically diverse communities.
This workshop will be a first step in addressing these challenges through exercises, problem-solving, and interactive discussion of real-life library scenarios submitted by library staff.