On Wednesday, March 26th at 11am-12pm PST, Kiran Ghag and Laura Weisgarber will present a virtual edition of their workshop “Building a Culture of Compassion, Support, and Communication in the Workspace of Public Library Staff” via Zoom (includes a recording). We encourage all public library workers to attend!
Description: Public libraries are some of the most inclusive and accessible public spaces for all individuals; however, these spaces also have significant exposure to conflict and traumatic events. Front-facing library staff may be exposed to instances of verbal abuse, aggression, and hostility that leave them wondering: do I matter? Does anyone care? What could I do? Having a basic toolkit with evidence-based communication techniques and compassion strategies will aid library staff in supporting each other and themselves. This session will introduce strategies that can be used to cultivate resilience in a library setting for staff, who can then continue providing excellent service to their community. Because you do matter and we do care! During this session, there will be both a lecture and interactive component, including a mindfulness activity. Register today!