How to Handle Problematic Behaviour and Enforce Rules
How to Handle Problematic Behaviour and Enforce Rules is a FREE online training opportunity delivered by Ryan Dowd Homeless Training and made available through InterLINK.
This training will cover:
- How trauma changes the way a person responds to you
- How to approach people in a way that lowers the chance of escalation
- A three-step strategy for enforcing rules with less conflict
- What to do and say when someone pushes back
Delivery: Online
Length: 35 minutes
Please note: This session will be offered every day from October 26-30, 2026 at multiple times each day. If the 12 pm suggested time does not work for you, please visit Ryan Dowd’s website to see alternative options.