After a successful offering of “Accessible Customer Service: the CAP Framework” in June with Nora Loyst of Untapped Accessibility, BCLA will be presenting an additional workshop on Thursday, July 25th at 1pm-3pm via Zoom to ensure more library staff can experience this program. The training is 90-minutes in length, with an optional 30 minutes for dialogue at the end. Find out more about the framework on our website.

Register today, and please note that this event will be recorded and shared for 3 months on our vimeo account.

We gratefully acknowledge the financial support of the Province of British Columbia through the Ministry of Municipal Affairs, which enables us to offer this event free of charge to advance accessibility for all people in British Columbia.