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How to Handle Problematic Behaviour and Enforce Rules

How to Handle Problematic Behaviour and Enforce Rules
Virtual
Public Library Training

How to Handle Problematic Behaviour and Enforce Rules is a FREE online training opportunity delivered by Ryan Dowd Homeless Training and made available through InterLINK. This training will cover: How trauma changes the way a person responds to you How to approach people in a way that lowers the chance of escalation A three-step strategy […]

Free

Introduction to Governance in BC Public Libraries: Part 1 – Context and Accountability for Library Boards

Governance

The BC Library Trustees Association is excited to launch this new resource to support public library trustees in their governance roles. Developed through engagement with library directors, trustees and the Province of BC, it provides core learning for new trustees and a valuable refresher for experienced board members Register Here Learning Outcomes:  Build a foundation […]