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  • Reluctant Leadership / Management for Mid-Career Librarians

    Growth & Leadership series
    Virtual
    Leadership

    This presentation by Kellee E. Warren (Associate Professor and Special Collections Librarian - University of Illinois) will include a candid discussion on the benefits and challenges of advancement into management and leadership for both early and mid-career librarians. While some early career librarians have the curiosity and ambition to become part of senior management, even […]

  • Managing Hostile Interactions

    Managing Hostile Interactions
    Virtual
    Public Library Training

    Managing Hostile Interactions training equips library staff with practical tools to navigate difficult situations safely and respectfully. Participants will gain an understanding on how to define hostility and examine its forms and dynamics, learn proven strategies for de-escalation, and explore techniques to effectively confront and set limits on hostile behaviours. Delivery: This is a two-day […]

    $150
  • Managing Hostile Interactions

    Managing Hostile Interactions
    Virtual
    Public Library Training

    Managing Hostile Interactions training equips library staff with practical tools to navigate difficult situations safely and respectfully. Participants will gain an understanding on how to define hostility and examine its forms and dynamics, learn proven strategies for de-escalation, and explore techniques to effectively confront and set limits on hostile behaviours. Delivery: This is a two-day […]

    $150
  • Misinformation: Can you stop it?

    Conference Virtual Reboot
    Virtual
    Misinformation

    Misinformation spreads quickly – sometimes faster than the truth – and libraries are often the first places its impacts show up. This session provides language, framing and approaches participants can […]